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Customer Testimonials

 


"My honda arrived in perfect condition today, thank you very much."

Mike Walsh


"Hi Jackie, picked bike up yesterday morning in Blaine Washington and is now at it's new home in Campbell River BC Canada. Bike is in as new condition as your drivers obviously took great care in moving it although I don't know how they managed to get it into the rather small storage facility without scratching it. Please convey my gratitude to your drivers. Has been a pleasure dealing with you and the company you represent."

Al Klus


"The shipment arrived today with no problems. The driver was very careful in spite of a slippery situation due to rain. I want to thank you for the very good service on this transfer. I will recommend your company to anyone with the need to ship a bike anywhere."

Tom Horning


"I just wasnted to thank your company for doing a great job from the start to finish. The lady that helped me over the phone was very nice. It was the first time shipping a motorcycle. Please let your people know about my satisfaction. Great job all! Thank you very much!"

Mike Bucks


"Thank you so much, Karen, for your personal attention to my shipment. I will certainly reccommend your company to anyone I run into needing shipping services."

G. Robert Deiro


"Thanks for everything. I just want to pass on to Federal how happy I am with the way my shipment was handled. I have shipped many vehicles over the years & have never been happier with a shipping company. I definitely will recommend Federal & use it in the future."

Jeff Swanty


"Thank you Federal-Allied/Funtransport for delivery of David’s BMW R1200 S to Auburn, Washington this morning. The deadline was very important to Dave’s planned trip this weekend and next. On time delivery is so hard to find on short notice.

Thanks to Julie and Brandy for making this happen. Without your attention to the end date, I would be hearing from an agitated customer tomorrow. You’ve made my day and I look forward to using your service in the future.

My sales manager and I are pleasantly surprised at your shipping rate’s extremely competitive costs (read: best value). She’s scheduling another bike for delivery right now!

Have a great day!"

Arlie Ray Blackshear
Sales Consultant, California BMW Triumph Vespa


"Hi There, Sonny and Steve delivered my bike on time, in perfect condition. They are also motorcyclists and that was readily apparent....Will use Federal in the future!"

Greg


"I just wanted to let you know we picked up the bike in CA (about a month ago) and everything went well. I was very impressed with your service and will use Federal again."

Polly


"I have used other companies in the past to ship bikes across the country that I have bought online. Federal has been by far the best! Both their rates and shipping time have been better than I had hoped. They have incredible communication, both in their invoicing and emailing shipping progress updates. Brandy, in particular did an unbelievable job in keeping me informed as to the status of my bike as it was picked up and moved cross country, and actually arrived prior to the expected date! I will be calling Federal for any future bikes I need shipped and highly recommend to anyone else! Thanks again!"

Justin Holt


"Barbara: Just wanted to say thank you for all your help. I received my bike yesterday and the planning and transportation couldn't have gone better."

Martha McQueen


"Mary, we've just concluded a 15 day trip from Seattle back to Maryland. The shipping of the bikes went very well. Thanks for a smooth transaction."

Lou Melton


"Your service was excellent! I have posted positive comments on my cycle group. Thanks"

Tom Carpenter


"Just wanted to let you know that it was a pleasure doing business with you guys there at Federal Motorcycle Transport. Everything went perfect! I had "accidentally" called another company to pick up my new bike before contacting you guys. After dealing with the other company for a day, I decided to cancel dealings with them and contacted FMT. "Julie", the lovely assistant I was in contact with there is the BOMB! Very courteous, helpful and a pleasure to talk to, which is hard to find these days. Thanks much and maybe we can do business again one day."

Chuck Mann


"I just wanted to drop you a note and thank you and your co-workers for such wonderful service and great communication on this shipment. In this day and age where many of us find customer service very challenging it is so refreshing to work with a group of folks like you and a company that exceeds my expectations. I really appreciate the great customer service and thanks to you all I am enjoying my new motorcycle!"

Howard


"Thank you very very much. Your company saved my vacation."

John Butts


"I recently shipped my new motorcycle from Dallas to Seattle. The drivers were professional, courteous and competent. The bike arrived on time, as promised and in perfect condition. I will definitely use your service next year when we ship it to Maine."

Larry Tate


"You delivered a motorcycle to me on Friday, 12 June, from Gina's BMW in Iowa City Iowa. I want to thank you for good email communication and for very good service, including the local delivery company you used. I missed a phone message the day before the delivery was scheduled, and that was my error; when I called the local office the next morning, they had the bike at my door within seventy-five minutes. I will definitely use Federal again to ship a motorcycle and, given this kind of service, to make a household move in the future."

Tom Goodmann


"I am sending this note to tell you how happy I am with the performance of your company. At first I contracted with another company who told me they would have my bike picked-up and delivered in 10 days. Three weeks later they could not even give me an idea what week they would pick it up. I called your company and Pam had my bike picked-up the same day I called. She was great during the whole process. On the day of delivery your driver's name I believe was Jessie. This guy was great. He really had to work to get his truck thru my neighborhood. The weather was really nasty. He backed his big truck up about a quarter mile to my house at the end of a dead-end street to keep me out of the pouring rain. Pam and Jessie were really great. Your company at the efforts of your employes really delivered and I am quite grateful. From Nevada to Indiana - you delivered exactly as promised. Be Blessed!"

Pastor Tom White, Clarksville, Indiana


"Bikes were delivered safe and sound on Tuesday, June 30th! Thank you very much! I look forward to using your services again!"

Debbie


"I spoke with my sister yesterday and my scooter has arrivied in Hillsboro. The driver brought the bike right to their house so that my brother in law did not have to ride it. Thanking you all for a job well done!!!!!!!!!!!! I will keep your information and pass it along to my friends for future use."

Michael Butler


"Yes, and thank you, and that driver! There was no way I figured he would make it by 2:00 yesterday, but he did. The machine is in good shape, all my worries are over. I will definitely use your company again, if the situation comes up."

Bob


"I placed an order to have a bike delivered from coast to coast. It arrived yesterday, almost 2 weeks earlier than the original estimated delivery date and in fantastic shape. Just wanted to say thank you for the great service. From pick up, through multiple calls to customer service all the way through delivery. Everyone was very nice and great to deal with. Thanks for doing such a great job."

Matt Russello


"Mary: Just wanted to send a quick note to let you know the Harley arrived yesterday as promised in great condition. Thanks so much for the great attention you gave me in making this happen smoothly and quickly!"

Dave


"I would like to thank you for taking such good care of my Harley Davidson. You shipped it from Iowa to Maryland with not a scratch on her, I was kind of scared having it shipped. But my fear was all for nothing, it arrived just like we loaded it, prefect.

Thanks again for taking care of my baby!"

Kurt Mogard


"I just wanted to drop you a quick note letting you know what exceptional customer service I received from Julie. I had been shopping around to get my bike shipped, but after I talked with Julie, I knew I had to shop no more. She set my mind at ease, and made my shipping experience as painless as possible. I will be sure to recommend friends to your company and mention the fantastic service I received.

Once again you are lucky to have someone like Julie in your employment!!"

Brett Stein
June 8, 2009


"Mary, Got it! Thank you again for your patience. I can only hope that all of the folks at Federal Companies are as helpful and customer-oriented as you have been with me. You have definitely earned my repeat business if I find I ever need to have a motorcycle shipped again and I will recommend you to others."

Bill
May 27, 2009


"You all are the absolute best in the industry and your prices flat kick the competition. Thanks again for all the care you take with the bikes. You should be the first and only call anyone needs to make."

Lance
May 22, 2009


"Just wanted to drop a quick line to say thanks the bike came in when you reported it would and minus a little dust (no big deal) everything was in tip top shape."

Brian Nunley
May 15, 2009


"This is a note to say "thanks a bunch" with the hauling of our motorcycles from Minot N.D. to Phoenix Az. and back. Your personal service Pam was excellent as was the hauling of the bikes. Everything went off without a hitch and we will recommend you and your company to our riding friends."

Glenys Dorwart
May 15, 2009


"Thank you for excellent service in the delivery of my Vespa. If I ever have the need I will certainly use you company."

Ted Belch
May 4, 2009


"I would like to thank all the staff of Federal Motorcycle Transport for shipping my suzuki gsxr 600...I dont know what to say for everything you have done for me. I have been looking for the company to ship my bike and I found you guys..I am very satisfied for everything! Thank you Jackie, John, Mary and all the staff. You guys are so nice and very professional...I definitely recommend you guys to all my friends and family. God bless you all and more success...A+++"

Henry Gamboa
April 29, 2009


"This is just a line to tell you what a great experience you gave me. I will be shipping again and I will always use Allied. The shippment was on time and in perfect condition. Thanks to everyone!"

Larry Caniglia
April 29, 2009


"As promised, I received the motorcycle with quote#564025 on 4/23/09 delivered to my residence safe and sound. The people in your company did a great job!"

Carlos Perex
April 24, 2009


"I wanted to let you know that I received my motorcycle last night. I've never shipped a motorcycle before but I have done several household goods moves in my 27 year military career. Because of that I was a little apprehensive!

My bike arrived in the brand new condition it was shipped in. Brandy who set up the move was absolutely outstanding. Kevin who made the delivery was equally professional. It was obvious that Kevin took care of my bike as though it were his own.

Please convey to Brandy and Kevin that they represented your company in the best possible manner. I will recommend Federal to my friends!"

Larry
April 8, 2009


"Hello Mary, It was nice talking to you, and you were very helpful. It's nice to get great customer service. People like you are an inspriration to others (like me) to provide good service to their customers. It is one of our core values and it is nice to receive the type of service that we all should be giving. "

Jack Hinkle
March 27, 2009


"I wanted to drop you a note to thank you for the excellent service I received from your company. You transported my 07 BMW R1200GS from California to Iowa. You picked up on time and delivered as promised without a scratch on my bike. Your driver was very courteous to my wife when picking up the bike; this is important to me. This cant be said for the dude from another company who picked up one of my cars. I had the bike delivered to my local BMW dealer. They have been using your services for over 15 years "and would not dream of using anyone else". I picked my baby up yesterday and had a wonderful 200 mile ride in my new home state. I will use you again if the opportunity arises. Moving across the country is stressful enough without having to worry about one’s toys. Many thanks!"

Luc van Herle
March 22, 2009


"We would like to say how very pleased we are with the professionalism and dependable service from Federal! Our bikes, after moving thousands of miles were on time, as promised, and in perfect condition like they hadn't even moved. As John says, all in all it was a very pleasurable experience. Keep up the good work, we'll be back!"

Bernie
March 9, 2009


"I would like to thanks you guys for the service. It was great, no problems and I even got my bike days before it was supposed to be here. The price was also the lower out of 5 companies that I got a quote from. Thanks again!"

J.D. Holeman
March 7, 2009


"Being that I had a Harley Davidson Road King shipped from the West Coast to the East Cost in roughly the same time it takes the US Postal Service to get a letter standard mail. That's pretty good!

On recommendation from the Dealer I bought from I choose Federal, the service was great, I check everything on my end once the bike arrived and there were no problems, not a ding, they even mark the smallest of nicks before shipping. Most of all I wanted to be able to track the shipment every step of the way, as is the case with any motorcycle owner, Federal made that a breeze. Price better than most, Service better than most, speed better than most.

Jennifer, Brandy, Valerie! The Guys at the Warehouse Thanks for the great experience.

If you guys only delivered Pizza..."

Otis Alexander
March 3, 2009


"Pam, thanks for all your help. The motorcycle arrived today without incident and the old Triumph even impressed the truck driver. Should the need arise again I would not hesitate to use your company again."

Darryl
February, 26 2009


"Recently I employed your services to ship a 1965 Harley-Davidson FLH, Electra Glide from North Carolina to California. The bike arrived in perfect condition. I thank Pam, your agent, for all her professional work in answering my questions from start to finish. Pam kept me posted on all aspects of the shipping and promptly responded to any needs I had. I appreciate her great work. Thank you so much."

RJ
February, 26 2009


"I just wanted to say thanks and say what a great job you all did on my recent bike shipment from Pueblo Co to Hollywood FL. The folks at both ends where a great help along with the people in your office. Due to your tracking system I knew where my bike was all the time. It was delivered on time as promised. So Thanks again great job!"

Doug Doerr
February, 25 2009


"I did receive my Motorcycle, you did an excellent & professional job, delivery people were very friendly and very professional I really appreciate your help & support. Thank you very much!"

Basel Sbai
February, 24 2009


"Both motorcycles arrived California safely. Thank you very much for all your arrangements and efforts."

Nori
February, 19 2009


"I wanted to thank you for all your help and going the extra mile to keep me informed on by bike status. If everyone in your company has such professionalism and follow through as you I will regiment and use your company again. Thanks again for your help and putting my mind at ease on this whole shipping thing. Can't wait till I get my baby."

Stefano Zamparini
February, 18 2009


"Thank you for the professional service and without any hitches."

Dave Mugleston
February, 9 2009


"My Royal Enfield Bullet arrived from New Mexico to North Carolina in 2 weeks in perfect condition. The driver even waited while I started it up. Thanks for a great rate and for taking good care of my bike."

Chris Bartlett
February, 4 2009


"Received the bike in great shape on TUESDAY..thanks for the great service and user friendly interface!"

Gill Shaw
January, 23 2009


"Hey Julie! Thank you for your awesome customer service skills. I have worked in the hospitality industry my whole life and I appreciate those skills in other people! Bike came a tad late, sucked as I had taken every other day off via vacation EXCEPT that day!! Snowstorm here and truck couldn’t make it up hill to my house! Dropped bike about a half mile downhill from my house! We ended up putting the bike on a plastic toboggan with me on it and towing it up the hill behind our truck! I skied my feet on the snow to keep bike upright. Can’t believe it actually worked. Unfortunately, I aggrivated my Achilles tendonitis and couldn’t walk for a week! Sucked! But, I have my bike and am glad of that. Thought you might enjoy the story. "

Jason
January, 21 2009


"The service was great from placing to pickup and delivery. It was the best part of the move. I will definitely recommend your company!!"

Pat Freedman
January, 19 2009


 

 


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